Hosted PBX
Get powerful features that
give you and your company even more control over your
communications:
Unlimited local and long distance at a flat,
per-user monthly chargeEasy to set up, manage and useProfessional
calling featuresFeatures of Hosted PBX
VPQ’s hosted PBX service provides your
business with the cost-savings of unlimited domestic VoIP telephone
service – plus features like a customizable main number greeting and
routing for incoming calls.
Every hosted PBX account comes with:
Hunt Group
·
Direct calls to a group of employees
like Sales or Support, so that important calls are answered and
addressed quickly. You can decide if calls will be routed
sequentially (round-robin), to the Hunt Group member who has been
idle the longest or to all Hunt Group members simultaneously.
Voice Menu
·
Set up an automated attendant to
answer your company’s phone and route callers to a user’s extension
or to a Hunt Groups. Voice Menu ensures calls are answered and
attended to without having to assign additional staff to answer the
phones.
Music/Greetings on Hold
·
Upload up to five files with
music/greetings for callers to listen to while they’re waiting for
Voice Menu calls to be picked up. You can also upload a unique greet
for each Hunt Group.
Online Administration
·
Through HostPilot® Control Panel, you
can add and manage hosted PBX users, set up and manage Voice Menu or
Hunt Group, manage Music on Hold, and view six months of call
history for all users.
Direct Phone Number
·
Callers can dial you directly on your
own local phone number.
Unique Extension and Extension Dialing
·
Make calls within your company using
a short, 3-digit extension.
Unlimited Calling
·
USA and Canada (Note: international
calling on a per-minute rate)
911 Emergency Service
Caller ID, Call Waiting, Call Transfer, Call
Forwarding and 3-way Calling
Personal Online Administration
·
With VPQ’s My Services end user
control panel, users can reset voicemail PIN, manage
voicemail-to-email settings and manage find me/follow me settings,
log into/out of Hunt Group, and view last two months of call history
Find me - follow me
·
Prevent missed calls with the find
me/follow me feature that forwards calls to up to three additional
phone numbers when you're away from your hosted PBX phone.
Voicemail to email
·
With voice mail to email, you can
listen to voice mails directly from Outlook. Each email is delivered
as a .wav attachment, allowing you to easily listen to and store
voice mails, plus forward a voice mail to anyone with an email
address.